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CBC Gem

Technical

  • New to CBC Gem - Technical Support
  • What devices are supported on CBC Gem?
  • Why am I receiving ERROR-0 or ERROR-MEDIAPLAYER16 when using the Gem App on my Roku device?
  • I'm experiencing issues streaming on Gem. What can I do?
  • Gem log in issue due to time synchronization issues
  • New versions of the CBC Gem app will no longer be supported on iOS / iPadOS 14 or lower
See all 13 articles

General

  • How can I watch Gem on my TV?
  • What is CBC Gem? CBC Gem General Information.
  • Sign up or sign in to access programs on CBC Gem
  • How do I log in to the CBC Gem app for Xbox?
  • Using the Xbox Controller with the CBC Gem App
  • How do I log in to the CBC Gem website?
See all 13 articles

Premium

  • Gem coupon code redemption
  • Is News Network on Gem now free?
  • I have a premium subscription. Why can't I access premium features?
  • How do I cancel my CBC Gem Premium Subscription?
  • CBC Gem Premium - Ad Free Experience
  • CBC Gem 1080p and Surround Sound Support
See all 9 articles

Account

  • How can I reset my Gem password or change my email address?
  • I'm having trouble logging in to Gem. What should I do? Why can't I log in?
  • I'm locked out of my Gem account. What can I do?

Content

  • Where can I watch The National on CBC Gem?
  • How can I find available shows on Gem? I can't find a program.
  • What can I live stream on CBC Gem?