Starting September 26 2023, most CBC Gem content will be exclusively
available only to users with a free account.
Signing up for a Gem account
is quick, simple and free.
** Premium members and current free account holders will be unaffected by this change. **
For more information please read our guide to Gem accounts.
CBC Gem
Technical
- I am constantly being logged out of Gem. What can I do?
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- I'm experiencing issues streaming on Gem. What can I do?
- Gem log in issue due to time synchronization issues
- New versions of the CBC Gem app will no longer be supported on iOS / iPadOS 14 or lower
General
- Sign up or sign in to access programs on CBC Gem
- How can I watch Gem on my tv?
- What is CBC Gem?
- How do I log in to the new CBC Gem app for Xbox?
- Using the Xbox Controller with the CBC Gem App
- How do I log in to the new CBC Gem website?
Premium
- Gem coupon code redemption
- What is the monthly subscription fee for a Gem Premium Subscription, and what payment types are accepted?
- How can I update my payment information?
- I have a premium membership. Why can't I access premium features?
- How do I cancel my CBC Gem Premium Subscription?
- CBC Gem Premium - Ad Free Experience