New Chatbot
We have launched a new chatbot to help you find answers to some frequently asked questions even quicker! You can open the chatbot by clicking here, or scrolling to the bottom right corner of the page and clicking the red CBC logo.
CBC Gem
Technical
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- How do I use Chromecast with CBC Gem?
- I'm experiencing issues streaming on Gem. What can I do?
- Why can't I download the Gem app from the Google Play store?
- Why can't I download the Gem app onto my Fire TV?
General
- How can I watch Gem on my tv?
- CBC Gem maintenance
- What is CBC Gem?
- How to enable or disable closed captioning on Gem
- Winnipeg Free Press
- How to enable or disable described video on Gem
Premium
- Premium Exclusive content on CBC Gem
- Gem Coupon Codes
- What is the monthly subscription fee for a Gem Premium Subscription, and what payment types are accepted?
- How can I update my payment information?
- I have a premium membership. Why can't I access premium features?
- How do I cancel my CBC Premium Subscription?