CBC Gem

Technical

• New to CBC Gem - Technical Support
• What devices are supported on CBC Gem?
• I'm experiencing issues streaming on Gem. What can I do?
• Gem log in issue due to time synchronization issues
• New versions of the CBC Gem app will no longer be supported on iOS / iPadOS 14 or lower
• I am constantly being logged out of Gem. What can I do?

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General

• How can I watch Gem on my TV?
• What is CBC Gem?
• Sign up or sign in to access programs on CBC Gem
• How do I log in to the new CBC Gem app for Xbox?
• Using the Xbox Controller with the CBC Gem App
• How do I log in to the new CBC Gem website?

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Premium

• Gem coupon code redemption
• I have a premium subscription. Why can't I access premium features?
• How do I cancel my CBC Gem Premium Subscription?
• Gem monthly subscription pricing update
• CBC Gem Premium - Ad Free Experience
• CBC Gem 1080p and Surround Sound Support

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Account

• How can I reset my Gem password or change my email address?
• I'm having trouble logging in to Gem. What should I do? Why can't I log in?
• I'm locked out of my Gem account. What can I do?

Content

• Where can I watch The National on CBC Gem?
• How can I find available shows on Gem? I can't find a program.
• What can I live stream on CBC Gem?