CBC Gem is available for free as an App for iOS/iPadOS (iPhone, and iPad), tvOS (Apple TV), Android (phones, and tablets), Android TV (NVIDIA Shield, and select Smart TVs), Fire TV (Amazon Fire TV Stick, and select Smart TVs), Samsung Smart TVs (select models), LG Smart TVs (select models), Xbox (One/S/X). And we are pleased to announce the launch of CBC Gem on Roku.
Gem is also accessible on PC or Mac via web browser at gem.cbc.ca
- You may experience issues streaming if using unsupported operating systems such as Linux or Chrome OS
- You may experience issues accessing Gem on Smart TV and gaming console web browsers
- If you wish to stream our content to your television from our mobile apps, this can be achieved via Apple AirPlay or Google Chromecast
Device List:
Android
Android TV
Fire TV
iOS / iPadOS
Apple TV
Roku (NEW!)
Xbox (One,Series S/X)
Smart TVs
Smart TV and Gaming Console web browsers
Chromecast
Chrome OS devices
Web browser (desktop/laptop)
Android
The CBC Gem app for Android is intended for touchscreen Android phones and tablets running Android 7 and above.
- Your phone or tablet must be running Android 7 or higher in order to use the Gem app
- The app will not work properly if loaded onto an unsupported device (Android media boxes running the standard Android OS instead of Android TV, certain Smart TVs, and Chromebooks).
- You will not be able to access CBC Gem from your device's mobile web browser. Please download the Gem app from the Google Play store.
- Open the Google Play Store on your Android device.
- Select the search icon, the magnifying glass found at the top of the screen.
- Enter “CBC Gem” in the search bar and select “CBC Gem” when it appears below the search bar.
- Select "Install".
- Find more info HERE
Or use the following QR code from your Android phone or tablet to go directly to the Gem app in the Google Play Store
Android TV
The CBC Gem app for Android TV is intended for devices running version 7 or higher of the Android TV operating system. These devices include the Chromecast with Google TV, NVIDIA Shield, Sony Bravia, and Sharp AQUOS Smart TVs.
- Gem is not supported on media boxes running the standard version of Android which is intended for touchscreen mobile devices.
- Open the Google Play Store app on your Android TV device.
- Select the search icon, the magnifying glass found in the top-right corner of the screen.
- Enter “CBC Gem” in the search bar and then select the magnifying glass found in the bottom right corner of the on-screen keyboard.
- Select “Install”.
- Find more info HERE
Fire TV
The CBC Gem app for Fire TV is available on the Amazon Fire TV stick, or on Fire TV-enabled Smart TVs.
- From the Fire TV home screen, select “appstore”.
- Select “Search”.
- Using the on-screen keyboard, enter “CBC Gem”.
- Select “CBC Gem” when it appears below the on-screen keyboard.
- Select the CBC Gem icon.
- Select “Get”.
- Find more info HERE
iOS / iPadOS
The CBC Gem app for iOS is intended for iPhone or iPad running iOS or iPadOS 15 or above.
You will not be able to access CBC Gem from the Safari web browser.
- The CBC Gem app is no longer supported on iPhones or iPads running version 14 (or lower) of the iOS or iPadOS operating systems.
- To continue using the CBC Gem app on your iPhone or iPad, please update your iPhone or iPad to iOS/iPadOS 15 or higher.
- Open the App Store on your iOS/iPadOS device.
- Select the search icon, the magnifying glass found at the top of the screen.
- Enter “CBC Gem” in the search bar and select “CBC Gem” when it appears below the search bar.
- Select "Get".
- Find more info HERE
Or use the following QR code from your iPhone/iPad to go directly to the Gem app in the app store
Apple TV
The CBC Gem app for Apple TV is only available on Apple TVs (4th gen +) running tvOS 17 or above.
- The CBC Gem app is not available on older generation Apple TVs (silver remote) which do not have access to the Apple TV App Store
-
You can AirPlay our content from an iPhone, iPad, or the Safari Browser on a Mac with some limitations. You can find more information on AirPlay here.
- From the home screen on your Apple TV, select the App Store icon.
- Select the search icon, the magnifying glass found in the top-right corner of the screen.
- Enter “CBC Gem” in the search bar.
- Select the CBC Gem icon.
- Select the download icon, the cloud with a downward-facing arrow.
- Find more info HERE
Roku (NEW)
We are pleased to announce that the Gem app is now available on Roku.
You can find the app in the Roku Channel store
- From the Roku home screen, use the scroll menu on the left of the screen to find and select “Search”.
- Enter “CBC Gem” in the search bar. Select the CBC Gem icon.
- Select “Add app”.
- Select “I agree”.
- Find more info HERE
Xbox (One, Series S/X)
We are pleased to announce that the Gem app is now available on Xbox One, Series S, and Series X.
You can find the app in the Microsoft Store on your Xbox device.
- From the Xbox home screen, select the “Store” icon found at the top of the screen.
- Select “SEARCH” found in the bottom left of the screen.
- Enter “CBC Gem” in the search bar.
- Select the CBC Gem icon.
- Select “GET”.
- Find more info HERE
Smart TVs
The CBC Gem app is supported on Smart TVs running version 7 or higher of the Android TV operating system, Fire TV-enabled Smart TVs, Samsung Smart Tvs from 2020 to present running Tizen OS 6.0 or higher, and LG Smart TVs from 2020 to present running webOS 3 or higher.
Samsung Smart TVs (NEW!)
We are pleased to announce that the Gem app is now available on all modern Samsung Smart TVs.
- The CBC Gem app is available on all models from 2020 to present running Tizen OS 6.0 and above.
- From the Samsung Smart TV Home screen, select “APPS”.
- Select the search icon, the magnifying glass found in the top-right corner of the screen (magnifying glass).
- Enter “CBC Gem” in the search bar and then select the blue magnifying glass found at the bottom of the on-screen keyboard.
- Select the CBC Gem icon.
- Select “Install”.
- Find more info HERE
Some newer Samsung Smart TV models from 2018 - present, now support Apple AirPlay 2.
This means you should be able to stream content from our iPhone or iPad app directly to your television.
However, please note that since this is a new feature, it is not yet fully supported on Gem.We will not be able to offer any support for Airplay issues on Samsung Smart TVs.
You can read more about AirPlay on Samsung Smart TVs, and which models are supported here
LG Smart TVs (NEW!)
We are pleased to announce that the Gem app is now available on all modern LG Smart TVs.
- The CBC Gem app is available on all models from 2020 to present running webOS 3 and above.
- Select “APPS” from the Home menu options found at the bottom of the screen.
- Select the search icon, the magnifying glass found in the top-right corner of the screen.
- Enter “CBC Gem” in the search bar and select “Search”.
- Select the CBC Gem icon.
- Select “Install”.
- Find more info HERE
Some newer LG Smart TV models from 2018 - present, now support Apple AirPlay 2. This means you should be able to stream content from our iPhone or iPad app directly to your television.
However, please note that since this is a new feature, it is not yet fully supported on Gem.We will not be able to offer any support for Airplay issues on LG Smart TVs.
You can read more about AirPlay on LG Smart TVs, and which models are supported here
Fire TV enabled Smart TVs
The CBC Gem app for Fire TV is available on all Fire TV-enabled Smart TVs.
- From the Fire TV home screen, select “appstore”.
- Select “Search”.
- Using the on-screen keyboard, enter “CBC Gem”.
- Select “CBC Gem” when it appears below the on-screen keyboard.
- Select the CBC Gem icon.
- Select “Get”.
- Find more info HERE
Android TV enabled Smart TVs
The CBC Gem app for Android TV is available on all Android TV-enabled Smart TVs.
- Open the Google Play Store app on your Android TV.
- Select the search icon, the magnifying glass found in the top-right corner of the screen.
- Enter “CBC Gem” in the search bar and then select the magnifying glass found in the bottom right corner of the on-screen keyboard.
- Select “Install”.
- Find more info HERE
Smart TV and Gaming Console web browsers
Unfortunately, CBC Gem is not supported on Smart TV or Gaming Console web browsers. These browsers generally lack features that are compatible with our service.
Even though you may be able to stream some of our content, you will most likely experience occasional playback, or account management issues.
As Gem is constantly undergoing performance and maintenance updates, any new changes we apply to our service can easily cause issues on these unsupported browsers.
Chromecast
We only support the round Chromecast, Chromecast Ultra, and Google TV plug-in devices. If you have the older Chromecast stick or Chromecast (Google Cast) built into your Smart TV or Android TV, you may experience issues casting our content.
If you own a Google TV device, we strongly recommend installing the Gem app on the device rather than casting as the app will provide you with a better experience.
Not supported
Supported
You can find more information on Chromecast here.
Chrome OS Devices
The CBC Gem app is not supported on Chrome OS.
Although you may be able to load the CBC Gem app onto your Chromebook or Pixelbook via the Google Play store, you will experience issues using the app.
The Gem app is intended for touchscreen devices such as Android phones and tablets.
Web Browser
We currently support the following browsers on Windows and Mac
- Chrome
- Safari
- Microsoft Edge We do not support Internet Explorer
- Firefox
It is highly recommended that you ensure your browser is updated to the latest version as you may encounter occasional streaming issues on older browsers.
If you are experiencing streaming issues on Windows, please ensure that you do not have any outstanding updates which need to be installed on your device.
Please note that we do not support the use of Ad-blockers or VPNs.
You may experience login or video playback issues if you have any of these applied to your browser/device. If you are experiencing any issues, try temporarily disabling these services to see if the issue persists.
Also, please be aware that certain anti-virus suites can interfere with our site. If you are experiencing login, premium subscription sign-up, or streaming issues, you may want to temporarily turn off your anti-virus software to see if this clears up the issue.
You may also experience streaming issues while accessing Gem via a web browser on non-supported devices such as Smart TVs, Android boxes, Linux, or Chrome OS.
Gem is no longer accessible on mobile web browsers.
If you are trying to access Gem on your phone or tablet's web browser,
please download the Gem app from your device's app store instead.