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We are making changes to CBC Gem to improve your experience! Over the next few weeks, there will be temporary account disruptions. We appreciate your patience!
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- I am constantly being logged out of Gem. What can I do?
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- I'm experiencing issues streaming on Gem. What can I do?
- How can I watch Gem on my tv?
- What is CBC Gem?
- Premium Exclusive content on CBC Gem
- What is the monthly subscription fee for a Gem Premium Subscription, and what payment types are accepted?
- How can I update my payment information?
- I have a premium membership. Why can't I access premium features?
- How do I cancel my CBC Gem Premium Subscription?
- How can I reset my Gem password or change my email address?
- I'm having trouble logging in to Gem. What should I do? Why can't I log in?
- Where can I watch The National on CBC Gem?
- Why did the downvote button disappear?
- How do I appeal a moderation decision?
- Ad Blockers Prevent Logging Into your CBC Commenting Account
- Why was my comment deactivated?
- Issues connecting to CBC Radio networks on internet devices
- CBC Listen App - Your questions answered!
- CBC News App - Your questions answered!
- CBC Sports App - Your questions answered!
- Why am I unable to turn captions off when viewing video content on cbc.ca?
- How do I report an inappropriate comment?