CBC Help Centre
Spotted a fake ad or news article claiming to be from the CBC?
With the rise in AI-generated misinformation and fake ads on social media platforms, it is increasingly difficult to determine if the content you see is real CBC content or not.
Here are some tips.
CBC Listen - Upcoming Maintenance
Due to scheduled maintenance on July 16, 2025 all CBC Listen destinations will experience service disruption between the hours of 10 p.m. - 1 a.m. ET.
You can continue to listen to Live Radio and our Music Playlists during this maintenance window. However, our On Demand content will not be updated during these times, including The World This Hour.
Latest notices
- I can no longer sign in using Facebook. What are my options now?
- CBC Listen Maintenance - July 16th, 2025
- Is this CBC story or ad on social media real?
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- Why am I receiving ERROR-0 or ERROR-MEDIAPLAYER16 when using the Gem App on my Roku device?
- I'm experiencing issues streaming on Gem. What can I do?
- How can I watch Gem on my TV?
- What is CBC Gem? CBC Gem General Information.
- Gem coupon code redemption
- I have a premium subscription. Why can't I access premium features?
- How do I cancel my CBC Gem Premium Subscription?
- How can I reset my Gem password or change my email address?
- I'm having trouble logging in to Gem. What should I do? Why can't I log in?
- Where can I watch The National on CBC Gem?
- How can I reset my Gem password, or change my email address?
- Commenting on a CBC Article
- Why did the downvote button disappear?
- How do I appeal a moderation decision?
- Ad Blockers Prevent Logging Into your CBC Commenting Account
- Why was my comment deactivated?
- Issues connecting to CBC Radio networks on internet devices
- CBC Listen App - Your questions answered!
- CBC News App - Your questions answered!
- How do I stream my local supper hour newscasts?
- Where are the scores and stats for professional sports?
- Can I get a copy of audio or video?
Categories
Featured Articles
- I can no longer sign in using Facebook. What are my options now?
- CBC Listen Maintenance - July 16th, 2025
- Is this CBC story or ad on social media real?
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- Why am I receiving ERROR-0 or ERROR-MEDIAPLAYER16 when using the Gem App on my Roku device?
- I'm experiencing issues streaming on Gem. What can I do?
- How can I watch Gem on my TV?
- What is CBC Gem? CBC Gem General Information.
- Gem coupon code redemption
- I have a premium subscription. Why can't I access premium features?
- How do I cancel my CBC Gem Premium Subscription?
- How can I reset my Gem password or change my email address?
- I'm having trouble logging in to Gem. What should I do? Why can't I log in?
- Where can I watch The National on CBC Gem?
- How can I reset my Gem password, or change my email address?
- Commenting on a CBC Article
- Why did the downvote button disappear?
- How do I appeal a moderation decision?
- Ad Blockers Prevent Logging Into your CBC Commenting Account
- Why was my comment deactivated?
- Issues connecting to CBC Radio networks on internet devices
- CBC Listen App - Your questions answered!
- CBC News App - Your questions answered!
- How do I stream my local supper hour newscasts?
- Where are the scores and stats for professional sports?
- Can I get a copy of audio or video?