Starting September 26 2023, most CBC Gem content will be exclusively
available only to users with a free account.
Signing up for a Gem account
is quick, simple and free.
** Premium members and current free account holders will be unaffected by this change. **
For more information please read our guide to Gem accounts.
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- Gem coupon code redemption
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- How can I update my payment information?
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- How do I cancel my CBC Gem Premium Subscription?
- How can I reset my Gem password or change my email address?
- I'm having trouble logging in to Gem. What should I do? Why can't I log in?
- Where can I watch The National on CBC Gem?
- Commenting on a CBC Article
- Why did the downvote button disappear?
- How do I appeal a moderation decision?
- Ad Blockers Prevent Logging Into your CBC Commenting Account
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- Issues connecting to CBC Radio networks on internet devices
- CBC Listen App - Your questions answered!
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- Where are the scores and stats for professional sports?
- Why am I unable to turn captions off when viewing video content on cbc.ca?
- How do I report an inappropriate comment?
- How can I get a copy of CBC current and/or archival material?