CBC Help Centre
Welcome to the CBC Help Centre
Find answers to your questions, get help with using our products, and share your feedback.
Latest notices
- I can no longer sign in using Facebook. What are my options now?
- CBC Listen Maintenance - June 16th, 2025
- *NEW* How can I watch NHL playoffs on CBC?
- I saw a fake CBC ad or news story, what should I do?
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- Why am I receiving ERROR-0 or ERROR-MEDIAPLAYER16 when using the Gem App on my Roku device?
- I'm experiencing issues streaming on Gem. What can I do?
- How can I watch Gem on my TV?
- What is CBC Gem? CBC Gem General Information.
- Gem coupon code redemption
- Is News Network on Gem now free?
- I have a premium subscription. Why can't I access premium features?
- How do I cancel my CBC Gem Premium Subscription?
- How can I reset my Gem password or change my email address?
- I'm having trouble logging in to Gem. What should I do? Why can't I log in?
- Where can I watch The National on CBC Gem?
- How can I reset my Gem password, or change my email address?
- Commenting on a CBC Article
- Why did the downvote button disappear?
- How do I appeal a moderation decision?
- Ad Blockers Prevent Logging Into your CBC Commenting Account
- Why was my comment deactivated?
- Issues connecting to CBC Radio networks on internet devices
- CBC Listen App - Your questions answered!
- CBC News App - Your questions answered!
- How do I stream my local supper hour newscasts?
- Where are the scores and stats for professional sports?
- Can I get a copy of audio or video?
Categories
Featured Articles
- I can no longer sign in using Facebook. What are my options now?
- CBC Listen Maintenance - June 16th, 2025
- *NEW* How can I watch NHL playoffs on CBC?
- I saw a fake CBC ad or news story, what should I do?
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- Why am I receiving ERROR-0 or ERROR-MEDIAPLAYER16 when using the Gem App on my Roku device?
- I'm experiencing issues streaming on Gem. What can I do?
- How can I watch Gem on my TV?
- What is CBC Gem? CBC Gem General Information.
- Gem coupon code redemption
- Is News Network on Gem now free?
- I have a premium subscription. Why can't I access premium features?
- How do I cancel my CBC Gem Premium Subscription?
- How can I reset my Gem password or change my email address?
- I'm having trouble logging in to Gem. What should I do? Why can't I log in?
- Where can I watch The National on CBC Gem?
- How can I reset my Gem password, or change my email address?
- Commenting on a CBC Article
- Why did the downvote button disappear?
- How do I appeal a moderation decision?
- Ad Blockers Prevent Logging Into your CBC Commenting Account
- Why was my comment deactivated?
- Issues connecting to CBC Radio networks on internet devices
- CBC Listen App - Your questions answered!
- CBC News App - Your questions answered!
- How do I stream my local supper hour newscasts?
- Where are the scores and stats for professional sports?
- Can I get a copy of audio or video?