CBC Help Centre
Upcoming Maintenance
On May 24, 2025 CBC's digital products will be undergoing scheduled maintenance. This will occur between the hours of 2 a.m. ET and 6 a.m. ET.
During this period, a maintenance message will appear when attempting to access most content on our CBC websites and apps, except for CBC Gem.
Throughout the maintenance window, there may be short intervals when you can access our products; however, you are likely to face challenges when trying to interact with the content.
We apologize for any inconvenience this may cause.
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Latest notices
- Federal Election coverage on CBC
- I can no longer sign in using Facebook. What are my options now?
- Maintenance - May 24th, 2025
- *NEW* How can I watch NHL playoffs on CBC?
- I saw a fake CBC ad or news story, what should I do?
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- Why am I receiving ERROR-0 or ERROR-MEDIAPLAYER16 when using the Gem App on my Roku device?
- I'm experiencing issues streaming on Gem. What can I do?
- How can I watch Gem on my TV?
- What is CBC Gem? CBC Gem General Information.
- Gem coupon code redemption
- Is News Network on Gem now free?
- I have a premium subscription. Why can't I access premium features?
- How do I cancel my CBC Gem Premium Subscription?
- How can I reset my Gem password or change my email address?
- I'm having trouble logging in to Gem. What should I do? Why can't I log in?
- Where can I watch The National on CBC Gem?
- How can I reset my Gem password, or change my email address?
- Commenting on a CBC Article
- Why did the downvote button disappear?
- How do I appeal a moderation decision?
- Ad Blockers Prevent Logging Into your CBC Commenting Account
- Why was my comment deactivated?
- Issues connecting to CBC Radio networks on internet devices
- CBC Listen App - Your questions answered!
- CBC News App - Your questions answered!
- Where are the scores and stats for professional sports?
- Can I get a copy of audio or video?
Categories
Featured Articles
- Federal Election coverage on CBC
- I can no longer sign in using Facebook. What are my options now?
- Maintenance - May 24th, 2025
- *NEW* How can I watch NHL playoffs on CBC?
- I saw a fake CBC ad or news story, what should I do?
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- Why am I receiving ERROR-0 or ERROR-MEDIAPLAYER16 when using the Gem App on my Roku device?
- I'm experiencing issues streaming on Gem. What can I do?
- How can I watch Gem on my TV?
- What is CBC Gem? CBC Gem General Information.
- Gem coupon code redemption
- Is News Network on Gem now free?
- I have a premium subscription. Why can't I access premium features?
- How do I cancel my CBC Gem Premium Subscription?
- How can I reset my Gem password or change my email address?
- I'm having trouble logging in to Gem. What should I do? Why can't I log in?
- Where can I watch The National on CBC Gem?
- How can I reset my Gem password, or change my email address?
- Commenting on a CBC Article
- Why did the downvote button disappear?
- How do I appeal a moderation decision?
- Ad Blockers Prevent Logging Into your CBC Commenting Account
- Why was my comment deactivated?
- Issues connecting to CBC Radio networks on internet devices
- CBC Listen App - Your questions answered!
- CBC News App - Your questions answered!
- Where are the scores and stats for professional sports?
- Can I get a copy of audio or video?