Help with CBC Websites
Technical Issues
Wayfinding
- Weather
- Where can I find my region?
- How do I change my region?
- How can I contact my region?
- Where can I find my weather?
- How can I listen live to CBC Radio One?
Music
- How do you know what region I’m in?
- How can I submit my music to a CBC program?
- The Music player is suddenly not working for me - what happened?
- How to enable cookies for CBC music
- Why have the white play controls disappeared on the Music Player?
- What devices or operating systems will CBCmusic.ca work on?
Listen
- Where can I find a song in the playlogs for CBC Music programs?
- Where can I find blog posts from CBC Music?
- Is there an app version of the new CBC Listen?
- Where do I find my Radio show podcasts?
- What are ‘CBC Podcasts’ and how do you listen to them?
- How do I find my favourite radio shows?
Video
- CBC Gem home screen refresh
- CBC Gem maintenance
- I'm experiencing issues streaming on Gem. What can I do?
- Accessing CBC News Network on Gem
- How to enable or disable Described Video on Gem
- How do I watch The National?
Report a Problem
- I am seeing vulgar or annoying advertisements on CBC.ca
- New CBC Recommendations on search page
- How to enable Cookies
- The ads on video streaming seem louder than the content. Why is that?
- Report an inappropriate submission or comment
- Report a typo or factual error in a news story
CalReply Calendar
- Are all events streamed live?
- Why is the stream not working while I am outside of Canada?
- The sport I selected has an event tomorrow and it is not showing up in my Calendar.
- After I added my sports preference to my calendar, the sport did not show up.
- Can I add broadcast times from other networks to this Calendar?
- Why can’t I stream Hockey Night In Canada on a mobile browser?