Help with CBC Websites
Technical Issues
Wayfinding
- Where can I find my region?
- How do I change my region?
- How can I contact my region?
- Where can I find my weather?
- How can I listen live to CBC Radio One?
- Where can I find the TV and Radio schedules?
Music
- How do you know what region I’m in?
- Where to find CBC Music and Radio 3 on CBCMusic.ca
- How can I submit my music to a CBC program?
- The Music player is suddenly not working for me - what happened?
- How to enable cookies for CBC music
- Why have the white play controls disappeared on the Music Player?
Listen
- Where can I find blog posts from CBC Music?
- Is there an app version of the new CBC Listen?
- Where do I find my Radio show podcasts?
- What are ‘CBC Podcasts’ and how do you use them?
- How do I find my favourite radio shows?
- I’m having trouble playing the audio. What browsers are supported?
Video
- CBC Gem home screen refresh
- CBC Gem maintenance
- Where can I watch The National on CBC Gem?
- I'm hearing no sound and/or have a "Error #2" message. What can I do?
- How do I watch The National?
- Can I watch CBC content on CBC Gem if I am outside Canada?
Report a Problem
CalReply Calendar
- Are all events streamed live?
- Why is the stream not working while I am outside of Canada?
- The sport I selected has an event tomorrow and it is not showing up in my Calendar.
- After I added my sports preference to my calendar, the sport did not show up.
- Can I add broadcast times from other networks to this Calendar?
- Why can’t I stream Hockey Night In Canada on a mobile browser?