On-demand and streamed content on CBC.ca is not packaged in the same way as traditional (linear) television broadcasts. Unfortunately, this means that the loudness of an ad may differ more noticeably from the loudness of the streamed content than in a television broadcast.
If you discover an ad that you believe is too loud on our digital streaming platforms, please submit a request for it to be looked into. We will need to know:
- The title of the video you were watching, including the season and episode number of a series and/or the URL;
- A description of the ad (including the product/service name);
- Whether the ad appeared multiple times in the same program content.