Starting September 26 2023, most CBC Gem content will be exclusively
available only to users with a free account.
Signing up for a Gem account
is quick, simple and free.
** Premium members and current free account holders will be unaffected by this change. **
For more information please read our guide to Gem accounts.
Contact Us
Featured articles
- How can I access CBC and Radio-Canada news if it’s being blocked on social media platforms or search engines I'm using?
- 2023 Holiday programming (including The Shepherd on December 22)
- What happened to the CBC TV app on ROKU? Your CBC TV app is now CBC GEM.
- How can I watch NHL hockey on CBC?
- Reporting false ads and misuse of CBC logos
- I am constantly being logged out of Gem. What can I do?
- New to CBC Gem - Technical Support
- What devices are supported on CBC Gem?
- I'm experiencing issues streaming on Gem. What can I do?
- Sign up or sign in to access programs on CBC Gem
- How can I watch Gem on my tv?
- What is CBC Gem?
- Gem coupon code redemption
- What is the monthly subscription fee for a Gem Premium Subscription, and what payment types are accepted?
- How can I update my payment information?
- I have a premium membership. Why can't I access premium features?
- How do I cancel my CBC Gem Premium Subscription?
- How can I reset my Gem password or change my email address?
- I'm having trouble logging in to Gem. What should I do? Why can't I log in?
- Where can I watch The National on CBC Gem?
- Commenting on a CBC Article
- Why did the downvote button disappear?
- How do I appeal a moderation decision?
- Ad Blockers Prevent Logging Into your CBC Commenting Account
- Why was my comment deactivated?
- Issues connecting to CBC Radio networks on internet devices
- CBC Listen App - Your questions answered!
- CBC News App - Your questions answered!
- CBC Sports App - Your questions answered!
- Where are the scores and stats for professional sports?
- Why am I unable to turn captions off when viewing video content on cbc.ca?
- How do I report an inappropriate comment?
- How can I get a copy of CBC current and/or archival material?