Logging in to gem.cbc.ca
There have been some slight improvements to ways you can log into the CBC Gem website - gem.cbc.ca.
The following instructions will help guide you through the process.
Locate the Sign In button on the top right corner of the screen.
Selecting the Sign In button will take you to the CBC Gem login options screen.
From this screen you have the option of signing in using the email address associated with your Gem account (Sign in with CBC), or by selecting one of three social login options (Apple, Google, or Facebook).
Sign in with Email
Select Sign in with CBC to log in using the email address associated with your Gem account.
Next, enter your Gem email address into the Email Address field.
When done, select Continue.
You will then need to enter your password in the Password field
Once your password has been accepted, you will be logged into CBC Gem.
Forgotten passwords or email updates
Instructions on how to reset your password, or update your email address can be found here: https://cbchelp.cbc.ca/hc/en-ca/articles/115003515673
Sign in with Apple, Google or Facebook
You have the option of signing into Gem using Apple, Google or Facebook authentication.
Signing in using either of these providers offers you the ability to it with your Gem account.
Please be aware when signing in using this method as changing any profile options during the process could result in your creating a new CBC Gem account. Try to avoid changing names or email addresses when using this option.
If you need any additional help, please contact Gem support here.