To investigate whether a TV ad is too loud, we need the following information:
- The date and time of the program you were watching
- The title and/or description of the program and the commercial
- The channel number and name of the network (CBC TV, CBC News Network or documentary channel)
- The name of your cable or satellite television service provider, if applicable
- A description of the loudness issue
Use the Submit a Request form to send this information to CBC.
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For information about the loudness of advertisements in our website or apps, see our article, "The ads on video streaming seem louder than the content. Why is that?"