Accessing Your CBC Listen Bookmarks Using Your Alexa Device

Step 1: Open the Alexa app on your mobile device and select the More icon found at the bottom of the page.

Step 2: Select Skills & Games.

Step 3: In the search bar, enter CBC.

Step 4: Select the CBC skill from the results.

Step 5: Select SETTINGS.

Step 6: Select Link Account.

Step 7: Enter your CBC account credentials and complete the sign-in process.

Once complete, your CBC account will be linked to the CBC skill.

Step 1: Say: “Alexa, ask CBC to link my account.”
Step 2: Open the Alexa app and select Notifications.

Step 3: Select Link your CBC account.

Step 4: Enter your CBC account credentials and complete the sign-in process.

Once complete, your CBC account will be linked to the CBC skill.

Can I link my account using only my voice?
No. For security reasons, you must enter your password in the Alexa app. You can begin the process using voice command, and a notification will be sent to your app to continue.

I’m already signed into the CBC Listen app. Do I still need to link my account?
Yes. The CBC skill and CBC Listen app are separate services. Linking your account allows Alexa to access your bookmarks.

I don’t see the “Link Account” option, what should I do?
Ensure the CBC skill is enabled. If it is already enabled, select Settings on the skill page to locate the option.

The login page won’t load, what should I do?
Ensure you have a stable internet connection and that your mobile browser is up to date. Clearing your browser cache may also resolve the issue.

Step 1: Say: “Alexa, ask CBC to play my bookmarks.” Alexa will confirm the number of saved bookmarks and read the most recent title.

Step 2: Select your content.

• Say “Yes” to play the current bookmark
• Say “Next” to hear the next title

Step 3: Browse your list. Continue saying “Next” until you find the content you want. Alexa will prompt you when you reach the end of your bookmarks.

Why does Alexa say I need to link my account?
Your bookmarks are tied to your CBC account. Linking ensures your content is available across devices.

How do I play my bookmarks on Alexa?
Say: “Alexa, ask CBC to play my bookmarks.”
Bookmarks are listed from most recent to oldest.

Can I add bookmarks using my voice?
No. Bookmarks must be added through the CBC Listen app or website. They will automatically appear on Alexa once added.

Alexa says I don’t have any bookmarks
Ensure you are signed into the same CBC account on both the CBC Listen app and the CBC skill. You can also say:
“Alexa, ask CBC to play my bookmarks” to refresh your list.

How do I skip to the next bookmark?
Say “Next” while Alexa is reading your bookmarks.

Do bookmarks disappear after I listen to them?
No. Bookmarks remain in your library until you remove them manually in the CBC Listen app.

Alexa is playing the wrong bookmark
Bookmarks are listed from most recent to oldest. Say “Next” to navigate, or reorder your bookmarks in the CBC Listen app.

Can I play a specific bookmark by name?
For best results, say “Play my bookmarks” and navigate using “Next.”
You can also try: “Alexa, ask CBC to play [show name]” to play the latest episode.