CBC provides captioning on 100% of our CBC television networks programming. Unfortunately, there are many ways captioning can be affected by technical glitches in the signal distribution chain. Equipment malfunctions or a signal that has been split to multiple monitors can result in missing captions.
We encourage you to check with your provider first. If you need more help or if you receive the signal by antenna, CBC would like to help you. When you submit a request to us please provide the following information:
- The channel number and name of your cable or satellite television service provider if applicable
- The name of the program, date and time
- Your exact location
- How long have you been experiencing the captioning problems