Sorry to hear that you’re having trouble receiving your account verification email. Please attempt the following:
1) The first thing to do is to ensure that you are entering the correct email address when prompted. Double-check for spelling errors and missing figures or numbers.
2) Next, check your spam/junk folder. Chances are the email has been sorted incorrectly. If this is not the case, and the email is nowhere to be found, proceed to the next step.
3) Your email account’s spam security settings may be set at too high a sensitivity. If the security setting is too high, this will preclude certain emails from ever arriving in your inbox, or even in your spam folder. Please adjust any active spam security filters to a lower setting, and try again to have a verification email sent. Check both your inbox and spam folder for this email. If no email arrives within 5 minutes, please repeat this step.
Please do not hesitate to contact us should the issue persist once you have followed these steps.