If your app is freezing, it is likely due to an issue with the install. We suggest trying to uninstall and reinstall the app. If that does not work, you can reach out to us.
Articles in this section
- I'm having trouble streaming. What can I do?
- What apps do you offer? Where can I find the CBC apps?
- Where can I find apps for my Smart TV?
- I hear a looped message on my Apple TV and iTunes
- My app freezes at the loading (blue) screen?
- What mobile devices do you support? And what kind of browser do you support for each device?
- Why doesn't the app know my location when it first loads?