To change your password, access the Forgot Password page: https://www.cbc.ca/account/forgotpassword. Enter your email address and click Continue.
You should receive an email that contains a link within a couple of minutes. Follow the link and you will be taken to a CBC webpage with a pop-up that will ask you to enter a new password. Once you've saved your new password, use it to log into your account.
If you have trouble with any of these steps, please read on.
- If you don't receive the password reset email, please make sure it's not in your spam or junk mail folder. Check your spam or junk folder settings to make sure they aren't configured to automatically delete unrecognized emails.
- If you still can't find the password reset email, please go back to the Forgot Password page and try the password reset process again, ensuring that you type your email address correctly.